Water Damage Repair in Australind

What to do straight away

• Turn the device off and leave it off.
• Don’t charge it or plug it in.
• Wipe off any water and remove the case and SIM tray.
• Don’t use a hair dryer or heater, and don’t put it in rice.
• Bring it in as soon as you can. Corrosion can keep developing over time.

What we do

We open the device, check for liquid and corrosion, and tell you what we find. Depending on the damage, the fix might be cleaning, replacing a part such as a screen, battery or charging port, or board-level work with microsoldering.

Being upfront about water damage

Water damage is unpredictable. Not every water-damaged device can be repaired, and some faults may only show up later. We’ll explain the risks and your options before you decide on a repair. If a problem comes back that’s related to our repair, it’s covered by our warranty and by your rights under the Australian Consumer Law.

How it works

1. Bring it in. Walk in to Kiosk 1 at Treendale Shopping Centre during opening hours. No appointment needed.
2. We check it and quote. We look at the device with you, note any existing damage and tell you the price before we start.
3. We repair it in store. All repairs are done in store, most while you shop or within a few days. We don't do on-site visits.
4. Collect and check. Check the device with us when you pick it up. The repair is covered by our 3-month warranty.

Parts and warranty

Unless we agree otherwise, we use quality aftermarket parts. We’ll tell you if another grade of part is available and what it costs. Every repair comes with our 3-month warranty on parts and labour, in addition to your rights under the Australian Consumer Law.

Before your repair: please back up your device if you can. The repair of goods may result in loss of any user-generated data. Please ensure that you have made a copy of any data saved on your goods. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Warranty on liquid-damaged devices: Liquid corrosion can keep spreading after a repair and cause new faults at any time. For these devices our warranty covers only the parts we fitted and our workmanship, not other faults caused by the earlier liquid damage.

Common questions

Related services

• Microsoldering
• Battery replacement
• Charging port repair

Customers come to us from Australind, Treendale, Eaton, Millbridge, Leschenault, Bunbury and the Harvey region.